FAQ - Frequently Asked Questions
I Need a Quote. Whom Do I Contact?
Where is your office located?
What is your current coverage area for Dr. Mac?
Dr. Mac travels throughout 11 counties in northeastern California (see below), but I will also work with anyone over the phone and internet anywhere in the world.
The counties and towns with existing Dr. Mac customers are shown in Bold:
Butte County: Chico, Durham, Paradise, Magalia, Forest Ranch, Oroville, Palermo, Richvale, Cohasset, Yankee Hill, Concow, Biggs, Gridley, Bangor, Feather Falls, Berry Creek, Honcut, Oregon City, Butte Valley, Pentz
Tehama County: Corning, Red Bluff, Los Molinos, Dairyville, Vina, Proberta, El Camino, Rancho Tehama, Paskenta, Richfield, Tehama, Kirkwood, Gerber, Los Flores, Rawson, Red Bank, Henleyville, Mill Creek, Mineral
Plumas County: Chester, Lake Almanor West, Bailey Creek, Foxwood, Clear Creek, Almanor, Prattville, Lake Almanor Country Club, Hamilton Branch, Canyon Dam, Indian Valley, Greenville, Taylorsville, Crescent Mills, Indian Falls, Genesee, Keddie, Quincy, Bucks Lake, Meadow Valley, Graeagle, Blairsden, Plumas Pines, Plumas Eureka Estates, Mohawk, Gold Mountain, Whitehawk Ranch, Clio, Greenhorn, Cromberg, Sloat, Mohawk Vista, C Road, Valley Ranch Estates, Tantau Ranch, Johnsville, Delleker, Iron Horse, Portola, Lake Davis, Grizzly Ranch, Beckwourth, Vinton, Chilcoot, Sierra Valley, Feather River Canyon, Belden Town, Caribou, Twain, Tobin, La Porte
Sierra County: Loyalton, Calpine, Sattley, Sierra City, Downieville, Sierraville
Glenn County: Orland, Hamilton City, Mills Orchard, Greenwood, Capay, Willows, Elk Creek, Glenn, Butte City, Ordbend, Black Butte Lake, Wyo, Cory, Fruto, Codora, Afton, Bluegum, Bayliss, Jacinto, Grapit, Rotavele
Shasta County: Redding, Cottonwood, Anderson, Happy Valley, Centerville, Igo, Palo Cedro, Shasta, Whiskeytown, Shasta Lake, Millville, Bella Vista, Shingletown, Burney
Lassen County: Westwood, Pine Town, Eagle Lake, Susanville, Clear Creek
Yuba County: Marysville, Yuba City, Brownsville, Rackerby, Oregon House, Loma Rica, Linda, Olivehurst, Wheatland
Sutter County: Live Oak, Sutter, Meridian, Knights Landing, Nicolaus, Plumas Lake
Colusa County: Colusa, Maxwell, Arbuckle, Stonyford, Williams, Princeton, Lodoga, Sites, Delevan
Sacramento
Remotely over the internet and phone Dr. Mac currently services customers in: Florida, Hawaii, Texas, Washington, Oregon, Tennessee, Nevada, New York, Virginia and all over California. Just download Dr. Mac’s remote support tool called Splashtop SOS: https://my.splashtop.com/sos/packages/download/LZJJ2XLYWTRH
Dream referral – I would love to be introduced to someone using Apple products who wants to fly my wife and I in their plane directly to their private island to give them some training on their favorite Apple devices. Of course, it doesn’t have to be an “island” but, you get the idea…